Lambertus Suban A, Al-Fahad ahmed, Al-Fahad ahmed, Y?lmaz H, Demir A. E-GOVERNMENT AND PUBLIC SERVICE DELIVERY: AN ANALYSIS OF THE “LAPOR!” CITIZEN COMPLAINT SYSTEM’S EFFECTIVENESS AND CHALLENGES. Cognitionis Civitatis et Politicae [Internet]. 2025Jun.9 [cited 2026Jun.4];2(3):200-15. Available from: https://research.adra.ac.id/index.php/politicae/article/view/2624